Shipping & Delivery Information

Shipping Policy Overview

Thank you for shopping with us!
We strive to deliver your orders quickly, safely, and efficiently. Please review our shipping policy below for details about order processing, shipping timelines, and delivery options.

1. Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is processed, you will receive a shipping confirmation email/SMS with tracking details.

2. Shipping Time

Standard Shipping: 3–7 business days (depending on your location).
Express Shipping (if available): 1–3 business days.
Delivery times may vary due to weather, courier delays, or other unforeseen circumstances.

3. Shipping Charges

Free shipping may be available for orders above a certain amount (mentioned during checkout).
For other orders, shipping charges will be displayed at checkout before payment.

4. Tracking Your Order

Once your order has been shipped, you’ll receive a tracking number via email or SMS.
You can use this tracking number to monitor your shipment’s progress on our website or the courier’s portal.

5. Delays or Issues

In case of delivery delays, we will inform you promptly via email or phone.
If your package is lost or damaged in transit, please contact our Customer Support within 48 hours of receiving the delivery notification.

6. Shipping Coverage

We currently ship across India
International shipping will be available soon .

7. Contact Us

For any shipping-related queries, please reach us at:
📧 sales@elasticruns.com
🕒 Customer Support Hours: [e.g., Monday–Saturday, 9:00 AM–6:00 PM]